Frequently Asked Questions

Everything you need to know about shopping with Cherry Collectables

What is the typical shipping timeframe for my order?

We process all orders within 1-2 business days. Standard shipping typically takes 3-7 business days, while express options are available at checkout for faster delivery.

What is your return policy for fashion items?

We offer a 30-day return policy on all unworn items with original tags attached. Please ensure the garment is in its original condition to qualify for a full refund.

How do I know which size will fit me best?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Do you offer international shipping?

Yes, Cherry Collectables ships worldwide. International shipping rates and delivery times vary by destination and are calculated automatically during the checkout process.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Can I track my order once it has been shipped?

Absolutely. Once your order leaves our warehouse, you will receive an email containing a tracking number and a link to monitor your package's progress.